Guess what? Drumroll, please… For the second year running, Dev10 has clinched the prestigious Best of Staffing Client Award!
Fewer than 2% of all staffing agencies in the U.S. and Canada earn the Best of Staffing designation for Client Satisfaction. Pretty impressive, isn’t it?
How clients rate Dev10
Now, you may be wondering how an NPS score is calculated. To start with, you ask clients to rate you on a scale of 1 to 10, with 10 being the highest rating. Then you take the percentage of clients who rate you with a 9 or 10 (the promotors) and subtract the percentage of clients who rate you with a 1 to 6 (the detractors).
We’re also excited to report that our score has improved year-over-year. Last year, we had an NPS of 76.5%, so we climbed 1.1 percentage points. We’re committed to our clients and are working hard to see our score climb even higher next year! While we are already exceeding the industry average, we will never be satisfied until our score hits 100%.
What Dev10 clients are saying:
“This award is 100% the result of the awesome work of our rockstar Dev10 Associates!” said Angie Brekke, president of Dev10. “We’re deeply moved and grateful to play a vital role in helping them realize their professional potential.”
Eric Gregg, CEO of ClearlyRated which administers the Best of Staffing program said: "I'm so excited to introduce the 2024 Best of Staffing winners alongside their verified ratings and reviews on ClearlyRated.com. Faced with another challenging year in 2023, these firms proved their commitment to providing outstanding experiences and superior service. They're raising the bar for excellence and I couldn't be more proud to celebrate their success - cheers to you all!"
Dev10, the tech talent development arm of Genesis10, was founded in 2018 and has been landing industry recognition since Day 1. Genesis10 was also honored for client and employee satisfaction. In 2023, Harley Lippman, founder and CEO of Genesis10, was named to the SIA’s Staffing 100 list in large part because of the explosive growth at Dev10. The recruiting team at Dev10 has also received recognition. For example, it won a Campus Forward Award from RippleMatch for excellence in recruiting.
ClearlyRated utilizes a Net Promoter Score survey program to help professional service firms measure their service experience, build online reputation, and differentiate on service quality.